Terms of service
Avistar Education Technologies (Pty) Ltd
Last Updated: June 2026
1. INTRODUCTION
Welcome to Avistar Education Technologies ("Avistar", "we", "our", or "us").
These Terms and Conditions govern your use of our website, products, services, digital downloads, educational resources, eBooks, PDF libraries, training materials, marketing campaigns and all related content available through our online store.
By accessing our website and purchasing any product, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, you should reconsider using our website or purchasing our products.
2. COMPANY INFORMATION
Business Name: Avistar Education Technologies
Website: www.avistar.co.za
Email: Enquiries@avistar.co.za
Telephone: Use Email only
Country: South Africa
3. DIGITAL PRODUCTS
︎Avistar Education Technologies supplies digital educational and business products including but not limited to:
Educational eBooks
Curriculum Support Material
School Management Resources
Teacher Classroom Resources
Sports Management Resources
Business Development Resources
Personal Development Resources
Training Manuals
PDF Libraries
Downloadable Digital Content
All products are delivered / made available electronically unless otherwise specified.
4. USER ACCOUNT RESPONSIBILITIES
︎Customers are responsible for:
Maintaining the confidentiality of their account information.
Ensuring all information supplied is accurate.
Restricting unauthorized access to their account.
Immediately notifying Avistar of any unauthorized use.
Avistar reserves the right to suspend or terminate accounts suspected of misuse or fraudulent activity.
5. PRICING
All prices are displayed in the applicable currency and are subject to change without notice.
︎Avistar reserves the right to:
Modify product pricing.
Offer promotional discounts.
Correct pricing errors.
Prices displayed at checkout shall constitute the final purchase price.
6. PAYMENT TERMS
Payments are processed securely through approved third-party payment providers including PayFast and other authorized payment gateways.
︎By making a purchase, you warrant that:
You are authorized to use the selected payment method.
All payment information provided is accurate.
The transaction is lawful and authorized.
7. DELIVERY OF DIGITAL PRODUCTS
︎Upon successful payment:
Customers will receive immediate or near-immediate access to purchased digital products.
Delivery may occur through download links, email, member portals, or online access areas.
Delivery times may vary due to internet connectivity, payment verification, or technical issues.
Avistar shall not be held liable for delays caused by third-party systems or internet service providers.
8. INTELLECTUAL PROPERTY RIGHTS
All content provided by Avistar remains the exclusive intellectual property of Avistar Education Technologies.
︎This includes:
PDFs
eBooks
Graphics
Logos
Course Material
Curriculum Resources
Training Documents
Marketing Material
Website Content
︎Customers may:
✓ Download and use purchased materials freely for personal, educational, or normal internal business purposes.
︎Customers may NOT:
✗ Resell products.
✗ Redistribute products.
✗ Share download links.
✗ Reproduce content for commercial sale.
✗ Modify and republish content as their own.
Unauthorized distribution may result in legal action.
9. REFUND POLICY
Due to the nature of digital products, refunds are generally not available once products have been downloaded, accessed, or delivered.
︎Refunds may be considered under the following circumstances:
Duplicate payments.
Technical issues preventing delivery.
Incorrect product supplied.
Corrupted or inaccessible files that cannot be corrected.
Refund requests must be submitted within 7 days of purchase.
Avistar reserves the right to investigate and review all refund requests before approval.
Approved refunds will be processed through the original payment method.
10. CANCELLATION POLICY
︎For one-time digital purchases:
Orders cannot be cancelled after delivery has occurred.
︎ For subscription-based services (if applicable):
Customers may cancel future renewals at any time.
Cancellation will not affect services already paid for.
No partial refunds will be issued for unused subscription periods unless required by law.
11. LIMITATION OF LIABILITY
︎Avistar shall not be liable for:
Indirect losses.
Consequential damages.
Loss of profits.
Business interruption.
Data loss.
Technical failures beyond our control.
Our total liability shall never exceed the amount paid by the customer for the specific product(s) involved.
12. EDUCATIONAL DISCLAIMER
The information contained within our products is provided for educational and informational purposes only.
While every effort is made to ensure accuracy and value, results and interpretation may vary.
No guarantee of educational, academic, financial, or business outcomes is provided.
Users remain responsible for applying any / all information appropriately.
13. WEBSITE AVAILABILITY
We strive to ensure uninterrupted website access.
︎However, Avistar does not guarantee that:
The website will always be available.
Downloads will always be uninterrupted.
Services will always be error-free.
Maintenance, upgrades, or technical issues may occasionally affect availability.
14. PRIVACY
Your privacy is important to us. Every effort is made to protect your privacy.
Personal information is collected and processed in accordance with our Privacy Policy and applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).
By using our website, you consent to such processing.
15. FRAUD PREVENTION
︎Avistar reserves the right to:
Verify customer information.
Refuse suspicious transactions.
Cancel fraudulent orders.
Report fraudulent activity to relevant authorities.
16. GOVERNING LAW
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from these Terms shall be subject to a written Email notification to our official Email ; arbitration / review and ultimately the jurisdiction of South African courts.
17. CHANGES TO THESE TERMS
Avistar reserves the right to amend these Terms and Conditions at any time to ensure practical and efficient operation / experiences.
Changes become effective immediately upon publication on the website.
Continued use of the website constitutes acceptance of the updated Terms.
18. CONTACT INFORMATION
Avistar Education Technologies (Pty) Ltd
Website: www.avistar.co.za
Email: Enquiries@avistar.co.za
Telephone: Use Email only
Business Hours: Monday – Friday 08:00 – 17:00 (South African Time)
For any questions regarding these Terms and Conditions, please contact us using the Email details above.